I purchased 50g on a server, taking about 4-5 days.... Ige sucks balls and keeps telling me the same damn thing... I do not reccomend them at all... Their website still says they are in stock for my server!
We are experiencing a high number of chats at the moment. Wait time is currently up to 1 hour. We apologize for your inconvenience.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
For faster info about the status of your order please visit our order tracking page at http://www.ige.com/CustTrack.aspx.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
For faster info about the status of your order please visit our order tracking page at http://www.ige.com/CustTrack.aspx.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
For faster info about the status of your order please visit our order tracking page at http://www.ige.com/CustTrack.aspx.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
For faster info about the status of your order please visit our order tracking page at http://www.ige.com/CustTrack.aspx.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
For faster info about the status of your order please visit our order tracking page at http://www.ige.com/CustTrack.aspx.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
All agents are currently busy. Please stand by.
You have been connected to Aaron F..
Aaron F.: Hello. I apologize for the long wait you have just experienced as this is due to a very high volume of chats we are currently receiving. Thank you for your patience and how may I help you?
me: THIS IS MY THIRD ****ING TIME COMING HERE
me: ITS BEEN ABOUT 5 DAYS NOW
me: NO GOLD
me: AND ITS ONLY 50 GOLD
Aaron F.: Please do not continue to use foul or abusive language as I will not be able to help you any further and I will end this chat.
me: im not supposed to be mad that i still havent received my order?
Aaron F.: I apologize for the delay. Please hold as I locate your order in our database. This may take 10 to 15 minutes. Thank you.
Aaron F.: Thank you for waiting. Sorry to informed you that unfortunately we are still out of stock for that server. May I ask you if your willing to wait? we are expecting to restock within the day, we should be able to deliver by within the day, If not I can assist you in refunding your order. But rest assured that we always delivers, it is just we are having some delays. I'm very sorry about the inconvenience caused you.
me: you guys have told me
me: the same thing
me: over and over and over
me: i want a positive response to when its coming
Aaron F.: We are eprecting it within the day.
me: within the day meaning within 6 hours?
Aaron F.: No, within 12 hours.
me: is that for sure?
me: ive only waited a few days
me: you guys say its usually with in 20 minutes
Aaron F.: Well we are expecting the stock by that time, so should be able to deliver by then. I apologize for the delay, but we just have alot of delay lately so it has taken a longer time.
me: do i get any compensation? by this time you could've gotten me about 100g
Aaron F.: I'm afraid I cannot do that, I can only give 5% bonus more.
me: thats 2 gold
me: 2 gold for 4 days
me: tha makes no sense what so ever
me: i want to talk to your manager
Aaron F.: One moment please.
Aaron F.: I am sorry for the long response time, I will be with you shortly. Thank you for your patience.
Aaron F.: Please wait while I transfer you to a manager who will be assisting you further.
me: k
Esmond has entered the session.
Aaron F. has left the session.
me: hello
Esmond : Hello, I am the shift Supervisor.
me: ok....
me: anyways, it has taken about 5 days for 50g
me: ive been told the same thing over and over and over
me: "it should be within a day"
Esmond : Please hold on and I review this chat first.
me: ok
Esmond : The estimated time to fully restock now is within 2-4 days, and we do restock every few hours. It may be longer, however, depending on the server. Please rest assured that we will do our best to restock as soon as possible and we will deliver the gold to your character's mailbox straight away once we restock. We will also send out a completion e-mail to notify you that the order has been delivered.
Esmond : Please accept our sincerest apologies for the inconvenience caused.
me: no compensation
me: its been 4 days for only 50g
me: by this time i you should have gotten even more!
Esmond : I understand your situation. We have other clients are wiling to wait. Would it be possible until we restock or we can refund your order and carry the bonus to your next purchase?
me: i want to wait but by this time you shouldve even gotten more for me
me: 4 days for only 50g man
me: 4 days
Esmond : I will promise to give you 10% extra and we shall restock the server within a few days and mail you the gold.
me: so how many days are you gonna tell me its going to take now?
Currently experiencing network delays, one moment please....
Currently experiencing network delays, one moment please....
Currently experiencing network delays, one moment please....
Network connection re-established.
Esmond : Normally it takes around 2-5 days but depends on the server. We shall send to your mailbox once they arrived. If you haven't received any, please check back with us.
me: now its 2 -5 days? because the guy i was just talking to said 12 hourse
me: hours*
me: when is it then?
Esmond : Be honest 12 hours I believe is almost impossible.
me: for 50g?
Esmond : Rest assured we will send them within a few days.
Esmond : Yes, that is correct.
me: you have to be kidding me
me: ive waited, lets see
me: 4 days
me: your website still says your in stock
me: you should have it for me then
Esmond : Please check back if the gold hasnt' arrived. Cheers.
me: now you logging off?
me: not going to finish
me: i see
Esmond : If you still have comments, you may type on this live help window.
me: why cant i just talk to the main manager? not a shift manager i want to hear this from the main guy
Esmond : I am sorry the manager is not available at this time. Believe me, they will tell you the same thing as well.
me: well, as i talk to more people the days keep getting longer
Esmond : Please wait for the stock comes and we shall mail you the gold pretty soon.
Esmond : That is the reason to ask you to wait for few days until the gold arrives. If the gold hasn't arrive, we can always can arrange a full refund for you.
me: i want your next wow order that is completed to go to me first
me: this is absolutely ridiculous
Esmond : The order has been priorized as the stock comes at the same server, they will go to you first.
me: alright
me: i swear, if i dont have it within one day
me: i will never recomend you
me: to ANYONE
Esmond : Thank you and I appreciate your extended patience with us.
me: bye