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[HOW TO] Troubleshooting Plugins
Troubleshooting Plugins
Ok, you have a problem with a plugin ? Let's be efficient.
- Post in the right plugin thread, no private messages please.
- We need to know if there are exceptions ( Exceptions(number) in red in the bottom left corner of the screen) or not so you have to tell us "the plugin does nothing, no exceptions" or "there are exceptions".
- We need the exceptions details (if any) : Copy the lines mentioning the plugin located in \logs\exceptions.txt in your TurboHUD folder and paste it in your message. (even if it's in your native language)
- If the exceptions are mentioning "namespace" there is a great chance that you have downloaded a plugin from GitHub by right click/ save as instead of left clicking,
that results in a .cs file with HTML in it... It can't work so retry the steps properly. - We need your TurboHUD version (mouse on the TurboHUD logo in the bottom left corner to see it).
Always check & update to the last TurboHUD version before reporting a plugin problem (TurboHUD new beta versions aren't notified in the bottom left corner, only stable versions are). - Describe the steps to reproduce the bug / wrong behaviour (if there is any), if possible add a screenshot or a video (don't forget to hide your personal details if you care) showing the problem.
"it doesn't work" is not a valuable description.
Thank You.
Last edited by User5981; 08-30-2018 at 04:06 AM.
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