WARNING
I have been trying to get money from playerauctions for around a month now...
I sold a pokemon go account to a player in perfectly working order.. He got it banned put a dispute. LUCKILY I still had the email linked to my phone and was receiving emails and received emails regarding the ban which I have provided player auctions which shows the date was AFTER he said it was even banned Beforehand it had been checked and was in perfect working order which I thought it would be. SO...
I've been asked for proof which was provided.. I've been on the live chat about 15-20 times over the last 3 weeks I was promised a reply within 24 hours origonally 3 days later was promised a reply by the end of the night. And another time was told the next day.. Been told it would be sorted soon on several ocations I've also been blocked by them on facebook (because thats how they work!!) if they find someone complaining they just block you.. Proof can be given of that also... Anyways here's the convo I've just had with no information being given.
Your Question: 229997*(last digit removed for security) Been getting told "you'll have a email by the end of tonight" we'll contact you tomorrow. This will be sorted in 48 hours etc.. since the 3 weeks ago.... I've complained on facebook you have removed me from facebook. I'm going to make a post
Please wait and one of our operators will be with you shortly.
You are now chatting with Andrea CS (Customer Support Officer) - Customer Support
21:46Andrea CS:
Hello! How may I help you today?
21:46Ron CS:
Hello there! How may I be of assistance today?
21:47ME:
I'm going to post for all my friends to start posting about this on your facebook page soon as you've blocked me on facebook
21:47ME:
3 weeks ive been waiting now!! and I keep getting told soon soon soon soon
21:47ME:
im getting so annoyed ... I've gave all the proof thats been asked for TWICE
21:47Ron CS:
One moment please while I check the details for you.
21:49ME:
I'm saving all these convocations via a screen recording program now also.
Andrea CS has left the conversation.
21:50ME:
??
21:50Ron CS:
Upon checking sir our Fraud team are still investigating your case thats why we still cant give you any updates.
21:50ME:
I want a time
21:50ME:
or I'm taking this to small claims court.
21:51ME:
do you have a legal department? whats their contact information please
21:51Ron CS:
Unfortunately there's no timeframe provided yet.
21:52ME:
ME:
do you have a legal department? whats their contact information please
21:53ME:
Also please confirm for the record. I've been waiting 3 weeks and there is no update yeah?
21:53ME:
how long does a update usual take? 1 month? 2 month? a year? How long is this going to go on.
21:54Ron CS:
Unfortunately we are not allowed to provide that details over the chat, if you want you can raise that to
[email protected]
21:56ME:
No problem I'm going to post this video on all of your ownedcore posts now. Sure that will cause enough fuss for you guys to sort this. Take care
Renamed my name to "me" and *'ed out the last number of order number.