I have upgraded my thread to a premium thread so that a customer of mine could leave trade feedback, but neither him or I see the option to do so anywhere. Could anyone help?
Thanks.
I have upgraded my thread to a premium thread so that a customer of mine could leave trade feedback, but neither him or I see the option to do so anywhere. Could anyone help?
Thanks.
To leave a feedback, your customer needs to first make a post inside your thread.
Then once posted, he needs to scroll down to his post where he will see a blank box right under his post which allows him to leave a feedback.
It is indeed very confusing for new comers on this forum who simply want to leave a quick feedback. Maybe it's something that can be looked into and somehow improve how leaving a feedback works (ie: being able to see the feedback box without having to make a post first).
I'm always obliged to show my customers this screenshot for them to understand what they need to do in order to leave a feedback:
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