My old thread was already erased from the forum, good job mods! Tell me to send another email to support that will never get answered!
Long story short, over 1 month I've not received my money back, but they took my key away from me (i wasn't using the bot anyway), but they basically stole my bitcoin because they took my money, and took back their product!
EMAIL PROOF:
imgur: the simple image sharer
imgur: the simple image sharer
imgur: the simple image sharer
And I sent another one yesterday after the mod told me to email support for my problems (which means nothing i'm not getting a response).
So, in before lock they don't want you to see this.