Very terrible site. I ordered 1500gold from them and this is what I get
Jane : Welcome to your Live-Chat, How can I help you?
Customer: hello jane.
Customer: Well I have waited about 2 weeks for my gold and I still haven't recieved it.
Customer: I am pretty much feed up with this bull crap
Customer: ********** that is my order #
Jane : can i have your ID please
Jane : okey just a sec please
Customer: ok.
Customer: so ?
Jane : just a sec please
Customer: ok I waited a sec Jane.
Jane : ok i agree they have taken a very long time. i have sent an email to our suppliers and you should receive it later today. i am sorry it has taken so long. We have had about 5 or 6 orders like this this morning, we cannot understand it
Customer: this isn
Customer: this isn't the first time it happened to me..
Customer: I used to love buying gold off this site but lately its been terrible to be honest.
Customer: and this order to...***********
Customer: **********
Customer: been waiting about a week for it
Customer: So?
Jane : its in the delay queue so im sure you will get it within few hours
Customer: tell them that I been waiting 2 weeks and I should be there top priority.
Jane : i am checking it now
Jane : i am afraid you havent orded anything
Customer: what?
Customer: for this order ********?
Customer: that should be a 1000g to ********I have the confirmation email and everything
Jane : but i dont see any orders
Customer: ...weird well for the other order you put as top priority right?
Customer: the one I been waiting for 2 weeks
Customer: ?
Jane : i dont really see any orders
Jane : from you
Customer: wtf?"
Jane : with this ID number you gave me
Jane : i dont see any orders from you
Customer: *********** so your telling me you dnt see the order
Customer: i been waiting 2 WEEKS
Jane : okey i´ll that one
Jane : just a sec please
Jane : no there is no order sorry
Customer: wtf
Customer: you said there was a order
Customer: you said it your dam self
Customer: Customer: ********** that is my order #
Jane : can i have your ID please
Jane : okey just a sec please
Customer: ok.
Customer: so ?
Jane : just a sec please
Customer: ok I waited a sec Jane.
Jane : ok i agree they have taken a very long time. i have sent an email to our suppliers and you should receive it later today. i am sorry it has taken so long. We have had about 5 or 6 orders like this this morning, we cannot understand it
Customer: now your telling me you dnt see the order?
Jane : i dont see any orders im sorry
Jane : i checked it alot of times but i see none orders from you
Customer: so your telling me your site scammed me?
Customer: THEN WHY DID YOU SAY YOU SEEN THE ORDER A FEW MINUTES AGO
Jane : no i think you got mistaken for some reason
Customer: mistaken of?
Jane : i didnt say i have
Jane : i check it alot of times but i seen no orders
Currently experiencing network delays, one moment please....
Jane : so i cant really do much about that
Customer: let me speak to your dam manager
Network connection re-established.
Customer: I have confirmation emails saying I paid for the order
Customer: let me speak to your manager