I just received this email from WoWEU

[Albinsson]

I tried to change my SQ but got this answer:

Greetings,

Thank you for your e-mail. Unfortunately we have received a copy of valid ID for this account from multiple sources.

In order for us to unlock the account, please provide us with the following details:

1. What e-mail addresses you have contacted us from recently.
2. Which e-mail address you wish to have registered on the account.

Please note that we require you to send this confirmation from all email addresses listed in point 1.

In the future please be aware that contacting us from multiple email addresses can cause confusion over account ownership and further delay any assistance with your issue.

As soon as we have this information we will be able to progress the resolution of this matter for you.

Should you have other questions or concerns, feel free to contact us again, via our webform: Blizzard Support

If you wish to review our current Rules and Policies, they can be found at:
World of Warcraft Europe -> Game Policies

Regards,


Urnethma,

Account Administration Team
Blizzard Entertainment Europe
World of Warcraft: Wrath of the Lich King

Please note: A Blizzard Employee will never request the password to your account or e-mail address.

Is there anything to do?

Edit: Maybe I should add some more info. I bought this account recently, and I mailed to Billing Support to change the SQ. I have the original CD-key and a ID. And the mail is written on me aswell. But the previos owner appears to have did the same..

[Kioskmongo]

Provide them with the info?
It's not a scam if you think so.

[Albinsson]

Provide them with the info?
It's not a scam if you think so.

I know that, but people in this forum knows how to handle with this kinds of problems.

[Meredy]

doesnt the email say what to do?

the previous owner and you should both right another email with same text:

1.
"emailadress of previous owner"
"your email-adress"

2.
"new email-adress you want"

[Albinsson]

doesnt the email say what to do?

the previous owner and you should both right another email with same text:

1.
"emailadress of previous owner"
"your email-adress"

2.
"new email-adress you want"

It says what to do, yes. But now how to do it. The problem is that I cant get contact with the previous owner..

Sorry guys, but I could really use some advice here

[Szakalos]

It looks like more ppl then you send request to recall account its impossible to unlock it mate unless you know those ppl mails