question

[ninjawarrior]

hey guys

ok i preordered WAR from walmart and got it like 2 days ago.. i install it and get account made and everything

now the moment ive been waiting for starting WAR and playing it with a buddy
click on it to open and itll load for like 20 seconds then i get a error that says

"The patch lient was unable to retrieve the file [patcher.prod.sig] from the patch server. Please try the patch operation again in a short while."

then i get the microsoft error that makes it close before it even opens
ive called and the people are war arent people just machines that dont help
emailed them and no answer and tried to reinstalled like 6 times and turned off firewall and everything i could think of no help.. so if any1 knows how to fix it that would be like awesome n could tell me would be even better

[Viter]

Your graphic card isnt good enough, you need new graphic driver. or you need new sound driver

[numei]

hey guys

ok i preordered WAR from walmart and got it like 2 days ago.. i install it and get account made and everything

now the moment ive been waiting for starting WAR and playing it with a buddy
click on it to open and itll load for like 20 seconds then i get a error that says

"The patch lient was unable to retrieve the file [patcher.prod.sig] from the patch server. Please try the patch operation again in a short while."

then i get the microsoft error that makes it close before it even opens
ive called and the people are war arent people just machines that dont help
emailed them and no answer and tried to reinstalled like 6 times and turned off firewall and everything i could think of no help.. so if any1 knows how to fix it that would be like awesome n could tell me would be even better

Before you spend your money on a new graphix card download and install the missing direct X file to your system directory (windows/system )d3dx9_34.dll just google that and download

Im 99% sure this will fix your issue

Goodluck

[TheFreak]

Also you might want to check the following site. It will tell you if you meet the min requirements.

http://www.systemrequirementslab.com/referrer/srtest

The above link will work for pretty much all the +1990 computer games to date.

[ninjawarrior]

Before you spend your money on a new graphix card download and install the missing direct X file to your system directory (windows/system )d3dx9_34.dll just google that and download

Im 99% sure this will fix your issue

Goodluck

ok i found that download but idk where to put it? sry for being nub not all that good with computers how do i get to the system directory?

[ninjawarrior]

Also you might want to check the following site. It will tell you if you meet the min requirements.

http://www.systemrequirementslab.com/referrer/srtest

The above link will work for pretty much all the +1990 computer games to date.

i went there b4 i bought the game and it said i could run it perfectly

[ninjawarrior]

scratch that found the directory n put the file in still wont find patcher.prod.sig thing

[TheFreak]

Uninstall/reinstall

Before doing so, check out

http://www.warhammeralliance.com/forums/index.php

[ninjawarrior]

reinstalled 6 times before and just installed twice and nothing..

[TheFreak]

I did a search on the forums and really didn't see a solution for this yet. There are people saying different things work..

Go to the latest link I provided and type in the search options: patcher.prod.sig

Good luck and sorry I couldn't assist you any more than that.

[ninjawarrior]

thanks for your help anyways ive i happen to find a solution on the other forums ill post it here but wont take credit for it

[ninjawarrior]

Ok guys i tried these solutions that the ea people gave me didnt work for me but thought id share them with you guys, word for word



Solution (MAYBE) 1:




Greetings,

Thank you for contacting Electronic Arts.

Be sure to download all of the critical update patches for your current operating system from Microsoft Windows Update.

You can also do this by clicking on the Start button and clicking on the Windows Update icon. Make sure to check for standalone game update patches for Warhammer Online.

=====Also=====

Due to the previously communicated problems with the installation of Warhammer Online Standard Edition, we are pleased to announce that we have located the file that was corrupted. The file is available for download from the link below. Instructions for installing the patch:

Download the patch from http://ll.cdn.static.jp.eaplay.com/u...s/warpatch.exe

Drag it into the program file where you had saved the install

Click on the patch

Enter login and password

Run download

Then click play

We apologize for any inconvenience caused.

If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.

Sincerely,

EA Rep Matteo
Player Relations
Electronic Arts




SOLUTION (MAYBE) 2:




Greetings,

Thank you for contacting us.

I have reviewed our Knowledge Base at http://support.ea.com/ and located an article that may assist with resolving your issue. Our Knowledge Base is consistently updated to ensure that you can reference it for even the most recent issues.

I have included the link to the article and I have taken the liberty of copying the information related to your issue below:


<http://help.warhammeronline.com/cgi-bin/eawarhammer.cfg/php/enduser/std_adp.php?p_faqid=20247>

If you have any questions about this material or have any additional questions about your issue, please let us know.

Sincerely,

EA Rep Austin
Player Relations
Electronic Arts



and then after that still didnt work for me so they gave up on me n left the question unresolved... so yup wasted $60 for pre-order to play a game that doesnt even work for me altho for those that can play have fun and go own some people