Hi all,
To everyone who is panicking right now because of a banned account!!!!!
I might have some good news for you. Maybe you are thinking that your account is banned, because you get login errors like the ones described in the title.
If that's the case, do not worry. According to Niantic the reason for the login issues might be the pokemon go servers which are having errors.
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You may receive the “failed to log in” or “unable to authenticate” error message if our servers are experiencing a temporary issue.
If the issue persists, you may close and reopen the Pokémon GO app:
- Android: Touch Settings > Apps > Pokémon GO > Force Stop
- iOS: Double-click the Home button to see your most recently used apps, find the Pokémon GO app, and then swipe up to close the app. )*
(source: I received the “Unable to authenticate” or “Failed to log in” message – Pokemon GO)*