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Active Member
Originally Posted by
kubu69
So I have figured out a way to bypass "but we can’t provide a refund for this purchase because it is outside of our refund policy" and got myself a refund. I have stated all the steps I took as you may not get it directly from step 7.
Steps I took:
1. Go to google play store on your web browser and go to your account page
2. Go to purchase history and select report problem
Attachment 37857
3. From options I initially chose: Purchase is defective and doesn't work as advertised- got email saying "but we can’t provide a refund for this purchase because it is outside of our refund policy"
4. I repeated step 2 and this time selected: I no longer wasn't this purchase- got email saying "but we can’t provide a refund for this purchase because it is outside of our refund policy"
5. Repeated step two and this time selected: Purchase was made by friend or family member without my consent- got email saying "but we can’t provide a refund for this purchase because it is outside of our refund policy"
6. Waited 5 minutes
7. Repeated step 2 and this time selected: I don't recognize this purchase or charge- I got an email saying the refund has been approved.
Attachment 37858
Hope this helps you guys.
PS: I got the refund a few minutes ago for a purchase I made on July 12
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EDIT: this is site lets you know how long refunds take:
How long refunds take - Google Play Help
EDIT:
Posted by USER4400:
What you wrote in the message?
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Active Member
Lol i tried to get an refund of an payment from last year xD
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Member
they banned my nephews account as well this morning and that was NEVER botted on, however he played the game on his phone on my IP address , very weird , anyway just got a full refund for that account as well.
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Member
As we can see, they give you 10 oportunities for getting an instand refund. My question is, how to delete the play store accounts from your device and log in with another one?
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Member
Originally Posted by
rataman20
As we can see, they give you 10 oportunities for getting an instand refund. My question is, how to delete the play store accounts from your device and log in with another one?
Google
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Member
Originally Posted by
hager101
I already looked for it and didnt find something useful
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Originally Posted by
rataman20
As we can see, they give you 10 oportunities for getting an instand refund. My question is, how to delete the play store accounts from your device and log in with another one?
Settings => account => google account => select your account => there will be option button then choose remove account.
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Post Thanks / Like - 1 Thanks
rataman20 (1 members gave Thanks to Kureka for this useful post)
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holly shit works!!! THXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXx
- Remember to Give Thanks! if you think my post is useful. :shh:
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Member
It works got 20bucKS worth of pokecoins
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Member
After using it 10 times on one account i changed to another one (recently created) and once i try to purchase it says: Error
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Member
Works like a charm =D Thanks !!!!
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Member
Originally Posted by
pidgeyking
Haha this thread cost Niantic a lot of money. Niantic got owned :shh:
I am confused. You get back how much you paid for. The money Niantic made gets refunded back to you. There is no money loss on neither side.
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Member
first all just wanted to thank everyone for this tip, i have followed the steps and got this email
Google Play
CONTACT US
Hi,
We’re reviewing your refund request of (Pokémon GO), and will get back to you within 2 business days.
In the meantime, if you have more details to add, you can reply to this email or give us a call.
To prevent accidental or unwanted purchases in the future, we recommend that you turn authentication on or change your password.
Thanks,
The Google Support Team
no refund as of yet but this seems like an automated reply. is this correct?
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Member
You made my day <3 <3 <3
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Member
quick update,i simply called in and said i did not do transaction. im not aware if my "son" did and that i tried to contact niantic but they have not replied. She then refunded me. Its easier to simply call and get it sorted. Thx for the tips everyone