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  1. #1
    Apoc's Avatar Angry Penguin
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    Downtime explanation

    As most of you noticed, we were down for almost 3 days, mostly due to hardware troubles, and a lot of confusion at our host.

    Basically; here's what happened:

    One of the hard drives in our database server failed, and needed to be replaced - This is a non-issue, as we take backups every night specifically for this reason.

    However, somewhere along the line, there was some confusion as to what was supposed to be done (I can only assume the tech who was working on the server, left for the day, or something similar). They ended up replacing the hard drive in our web server instead, and wiping the entire box. We lost everything on the web server.

    Luckily, they had replaced the drive; so we had 1 good drive from each server with data on it. Unluckily, due to some odd reason, the data on the drive from the web server got corrupted, so we truly did lose *everything* on it. (Including a ton of backups which didn't make it to our backup server)

    After a few hours of fussing with things, we got the database back in order, so we didn't lose any long-term data. (Thank god...) However, I've been working on setting up the web server again for the last 12-15hrs (which is why the load has been going up and down like crazy)

    We did lose pretty much all of our attachments, any site-saved avatars, photos, etc. I'm sorry, but we can't recover the data.

    During the next week or two things may be slow, and you'll probably see the "Server is too busy" message on more than one occasion. I've turned it back on so I can at least keep the server up and running (so you guys can actually access the forum) while I'm not making changes.

    Also, you may see database error messages, and stuff like that. I'll most likely be aware of them, but if you see anything really odd, please, let me know.

    I've gotten FPSOwned almost back up, and RTSOwned is being worked on as well. (Yes, I lost the logo for FPSOwned, if any of you happen to have it, it'd be much appreciated)

    Sorry, guys. Hopefully this will never happen again!

    Downtime explanation
  2. #2
    alj03's Avatar Contributor
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    Keep up the great work Apoc!
    Death to all but Metal.

  3. #3
    suicidity's Avatar Contributor
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    Sounds like you guys have been busy; Good work and I think I speak for everyone in saying I appreciate you working long hours to get the site back up!


  4. #4
    Grif's Avatar Banned
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    Cheers for all the work you putted in man. And i personally thank you for it :>

  5. #5
    7itanium's Avatar Banned
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    is this going to effect entrees to contests?

    do I need to resend my cake?

  6. #6
    Unholyshaman's Avatar ★ Elder ★
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    Is it possible to sue or something for a host loosing your data like that?

  7. #7
    Zantas's Avatar Contributor
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    Good working despite the unfortunent loss.

    May I ask why signature-pictures made it out alive?
    https://i45.tinypic.com/157df7r.jpg


  8. #8
    1337pyro's Avatar Contributor CoreCoins Purchaser
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    Originally Posted by 7itanium View Post
    is this going to effect entrees to contests?

    do I need to resend my cake?
    the exact same question i wanna ask!


    Originally Posted by Cat[Purr] View Post
    Good working despite the unfortunent loss.

    May I ask why signature-pictures made it out alive?
    signature is just text(information in text form). the pics are uploaded somewhere else.
    almost every little pic on mmowned is gone... smileys dont work aswell

    02/02/2011 01:52 <Jackie Moon> I might just go whack off all this talk about man boobs is making me frisky

  9. #9
    2$mart4me's Avatar Member
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    Apoc and crew,
    Having delt with issues like this myself in the past, I am sorry you are going through this. Many of us Lurkers to the site appreciate your hard work. Please let me know were to send an ample supply of energy drinks, coffee, and donuts. Depending on the laws that govern your location, maybe a few escorts as well.

  10. #10
    expialidocious's Avatar Corporal
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    I hope the host gives you some kind of compensation for this major cock up :S

  11. #11
    -Ryuk-'s Avatar Elite User CoreCoins Purchaser Authenticator enabled
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    Keep up the good work Apoc
    |Leacher:11/2009|Donor:02/2010|Established Member:09/2010|Contributor:09/2010|Elite:08/2013|

  12. #12
    Barrt73Rus's Avatar Banned
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    vBulletin Message
    The server is too busy at the moment. Please try again later.
    ^ that s4cks :E

  13. #13
    ddebug's Avatar Contributor
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    Glad to see mmowned back.

    I do, however, agree with expialidocious. Your host should reimburse you for this down time. You are probably paying for their automated off site backups. The minimum they can do is either give you free hosting for a period of time OR refund your money for all the times you paid for the "backup service". This is unacceptable and if it was me, I would drop this (seemingly incompetent) host immediately.

  14. #14
    Daegurth's Avatar Private
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    Wonderful workload you have been putting into it, to get everything back up to normal.

    "Those tech dudes sound more like the workers I see on daily basic. Where communication skill isn't valued as a big thing, even among/by their managers ."

    I hope you come out of this with as few extra gray hair as possible.

    Cheers

  15. #15
    JD's Avatar Fedora Potato Johnson V
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    Good job on getting the site back up Apoc




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