Insta banned at 40lvl long respond from support.

[Caprio]

Hello Guys, Do you know how to bypass this instant 40 lvl ban? On any account i do like 9-12 months old i got banned when i reach 40 LVL after i write msg to support they unban me but now they need very much time to do that. I wait for unban like one week and still they have stupid questions like IP/ country where i created account etc. You know any idea? How to not get banned at 40 lvl?

[Sychotix]

I've never heard of this. Have you told their support that it frequently happens to you?