I've been hearing a number of sad tales of people getting their accounts jacked and getting them back, only to find that their loot has been swiped or their characters wiped off the map. The number of cases in which people are not getting any backing and leaving, understandably, is disheartening. Thus, I'm wondering, apart from all the technical options of changing passwords frequently, avoiding phishing/giving out information, etc - is there anything players can do to create insurance in case this does happen to them? What constitutes sufficient proof that a character did in fact exist/have said items? I would hate to see this happen to me, but if there were something I could do to ensure FC could help me, even after 72 hours of being swindled, I definitely would.