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  1. #16
    FunPay's Avatar Member Largest Digital Marketplace CoreCoins Purchaser
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    Originally Posted by BrilliantStore View Post
    > i will contact support via live chat and reverse completed order.

    I didnt contact support and didn't report customers

    Your supports ignore me, and they wont delete reviews. They know, it was provoked conflict for leave bad review
    Do you really think that provoke people, threaten them will help you to resolve any problems on YOUR side?

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  2. #17
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    I was really patient and wait 5-7 hours before write it, he was online and he didnt accept payment

    Grizzlyboy its admin of huskyboost.com , he reseller

    You can check chat again and see

  3. #18
    BrilliantStore's Avatar Member
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    > Do you really think that provoke people, threaten them will help you to resolve any problems on YOUR side?

    he accept payment only after it

    there was no problems on my side, i complete order successfuly and with super low price

  4. #19
    BrilliantStore's Avatar Member
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    delete Grizzlyboy review and unlock withdraw

  5. #20
    FunPay's Avatar Member Largest Digital Marketplace CoreCoins Purchaser
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    Originally Posted by BrilliantStore View Post
    delete Grizzlyboy review and unlock withdraw
    Why should we delete review if you have THREATEN your CUSTOMER!!!! No matter who is he. IF you would make smth like that on any other platform ( saying to client that you will contact INGAME support ) - you could get PERMANENT ban on a platform. But we are pretty loyal. So one more time: maybe you need to change the way you do your business and attitude to your customers?

  6. #21
    BrilliantStore's Avatar Member
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    it was a special provocation to ruin the reputation or get a refund

  7. #22
    BrilliantStore's Avatar Member
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    I already changed a simple rule, no longer cooperate with resellers from the main accounts

  8. #23
    BrilliantStore's Avatar Member
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    I still cant continue current order, coz withdraw dont working

  9. #24
    FunPay's Avatar Member Largest Digital Marketplace CoreCoins Purchaser
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    Originally Posted by BrilliantStore View Post
    I already changed a simple rule, no longer cooperate with resellers from the main accounts
    What is the difference main account or not? That customer hasnt told anything about refunds or smth like that, also he hasnt provoking you. He just made you a review based on your attitude. Give me 3 reasons why should we delete that review, please. As i saw you asked customer to delete it, he ignored you . After that you told him that you was wrong with saying things about "contacting support and reverse the order" but he ignored you. Its pretty easy to understand customer as THREATEN is the last thing you can do in business.

  10. #25
    BrilliantStore's Avatar Member
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    >What is the difference main account or not?
    Next time I wont let resellers abuse reviews for refund. And I will continue accept orders on main accounts from simple customers.

    >That customer hasnt told anything about refunds or smth like that.

    Ofc he didnt write about refund, any reseller know how to abuse reviews for refund.

    > also he hasnt provoking you.

    Really?

    You can read chat, I asked to confirm the payment immediately after the successful completion of the order. And before I did same ask, he ignore me always, but not that long.

    you can easily conclude that this is a provocation, knowing that I made an order for a very long time and asked to confirm the payment

    > Give me 3 reasons why should we delete that review, please.

    1) This customer its your competitor (huskyboost.com)

    2) He ignored me before this problem AFTER SUCCESSFULY COMPLETED ORDERS, but not that long, he also ignore another sellers, i saw it in website chat many times.

    3) He keep ignore me even after I say sorry and he know I really didnt make blizzard tickets.

    We have known him for a very long time and he has a personal dislike for me, he violates business etiquette

  11. #26
    BrilliantStore's Avatar Member
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    at the moment I have already lost 2 orders due to blocking and due to long unblocking
    I had to take the order on March 25th and agreed with the clients in advance about this

    can your russian support Эра (FunPay) refund me at least 50% from each lost order?

  12. #27
    FunPay's Avatar Member Largest Digital Marketplace CoreCoins Purchaser
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    Originally Posted by BrilliantStore View Post
    at the moment I have already lost 2 orders due to blocking and due to long unblocking
    I had to take the order on March 25th and agreed with the clients in advance about this

    can your russian support Эра (FunPay) refund me at least 50% from each lost order?
    If you wont change your attitude i think there can be much more lost orders, you know.
    About your "reasons"
    1. They cant be our competitors, as we 1000x larger)))
    2. Ignoring someone is not a PROVOKING. Other sellers waiting for 1-2 days without any issues. And have no problems with the business. And im talking about HUGE sellers.
    3. Saying sorry is not means that he will "sorry" you after that situation.
    If you DID a ticket to Blizzard - i wont even talk to you here. Currently we are talking about THREATENING your costumers. As for me its you - the one who violates business etiquette. Wait some hours after completing the order for a confirmation - not a big deal ( thousands of sellers are ok with that ). BUT threatening someone in RMT community for contacting in-game support - its a disaster and not acceptable.

  13. #28
    BrilliantStore's Avatar Member
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    Its not x1000 larger

    funpay on trustpilot - 10 769 reviews
    huskyboost on trustpilot - 2 259 reviews

    your attitude to respectable boosters suggests that huskyboost.com is also one of your projects

  14. #29
    FunPay's Avatar Member Largest Digital Marketplace CoreCoins Purchaser
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    Originally Posted by BrilliantStore View Post
    Its not x1000 larger

    funpay on trustpilot - 10 769 reviews
    huskyboost on trustpilot - 2 259 reviews

    your attitude to respectable boosters suggests that huskyboost.com is also one of your projects
    Comparing 2 companies by amount of reviews on trustpilot is pretty funny. Just to make some sense: we have 6 millions + visits per month, now you can check how many have they ) i think the difference is even larger than 1000x

  15. #30
    BrilliantStore's Avatar Member
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    Then unlock auto withdraw and i will solve problem with another customer. Next time i will be more patient and respectful, even with resellers

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