TH crashes from the Task Manager when enter Great Rift

[Romanmas]

Hello, friends!
In the latest version of TH, I noticed that sometimes it crashes from the task manager when enter to the great rift. Restarting the game helps you start the TH again. Unfortunately, I do not know which log file is responsible for this, to see what the problem is. Some of my friends have the same problem. I would appreciate your help

Best Regards
Romanmas

[KillerJohn]

can anybody else confirm this? it is very strange, HUD should not crash in any circumstances.

[viper661jl]

yes since the beginning of the season ... it catches the exception in all files ... mine when it's in a group it was already of several errors

[everknown]

can anybody else confirm this? it is very strange, HUD should not crash in any circumstances.

Yes, just started having this issue as well after I closed my THUD to restart it. At this point, I've used THUD latest version for about 1,5 day in total. I sat in town for like 15min, no issue. The moment I enter GR, every overlay freezes and then it crashes.
I tried taking a screenshot of the mismatched overlay, but it somehow results in a black screen when pasted in an image editor. Restarting midgame the thud application, it freezes before loading any plugins and disappears.
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edit:

Yesterday (day1 of season), during midnight my antivirus Malwarebytes premium went to scan my pc and when completed while I was playing, its popup notification appeared at notification tray area and that resulted in a game and hud crash. I have thud folder in the exclusion list for about 3 years now. Is this issue going to have any relation to that ban policy you mentioned?
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edit2: I've restarted the whole game and now hud works again in Greater rift...
So what happened so far was First I had game crash, started up game then hud -> played for hours. Went to lobby after doing mastery set dungeon and closed Hud to AFK. Then started hud again when I went into town to proceed afk another 15min. No issue at this point. When I entered Greater rift, overlay froze as the map doesn't align, my casts markers also doesn't appear. After few seconds, hud closed/disappeared. Reopened hud and it just load basic hud without plugin and freeze instantly while I was still in Greater rift. No issue in town. Restarted game, ran rift and greater rift. No issue this time...

[KillerJohn]

Hello, friends!
In the latest version of TH, I noticed that sometimes it crashes from the task manager when enter to the great rift. Restarting the game helps you start the TH again. Unfortunately, I do not know which log file is responsible for this, to see what the problem is. Some of my friends have the same problem. I would appreciate your help

Best Regards
Romanmas

is this happening only in multiplayer or singleplayer as well?

[Romanmas]

is this happening only in multiplayer or singleplayer as well?

Today crashed 1 time in multiplayer. Singleplayer - dont know.

[SeaDragon]

Next time you can do this:
1.Try the latest version TurboHUD 20.11.25.0.
2.If you restart HUD in GR, the process still crashes, you can try a clean installation to judge whether caused by a plugin.

(don't exit the game during the whole process)

[Romanmas]

Next time you can do this:
1.Try the latest version TurboHUD 20.11.25.0.
2.If you restart HUD in GR, the process still crashes, you can try a clean installation to judge whether caused by a plugin.

(don't exit the game during the whole process)

It is very difficult to play with a clean installation without plugins,. I will try to remove the last 5 plugins that updated and check. I'll give you feedback based on the results of the check

Best Regards
Romanmas

[KillerJohn]

Today crashed 1 time in multiplayer. Singleplayer - dont know.

does it happen with the latest update: 20.11.25.0?

[SeaDragon]

My clue:
The crash is caused by GLQ_GRProgressionToTime plugin.
Because Hud.Game.RiftPercentage returned NaN, I think it's not a plugin problem, it's a HUD problem
Can you confirm the same problem?

[Romanmas]

does it happen with the latest update: 20.11.25.0?

Yes, I always use the latest version

[Romanmas]

My clue:
The crash is caused by GLQ_GRProgressionToTime plugin.
Because Hud.Game.RiftPercentage returned NaN, I think it's not a plugin problem, it's a HUD problem
Can you confirm the same problem?

Last night I also noticed this plugin. It stopped showing the correct time + pylons stopped appearing on it (GLQ_GreaterRiftPylonMarkerPlugin). Maybe they both work incorrectly?

Best Regards
Romanmas

[LewisCaroll]

hi all
TH crashed each time.
in solo in multi
i do a clean install for the game and also for TH
no plug ins installed. a pure one.
nothing happened : i mean, game is loaded / TH loaded but nothing happened on the game.
it is like TH is not there.
i checked threads : and y TH is consuming some memory ^^ so it is loaded but not visible

[SeaDragon]

Last night I also noticed this plugin. It stopped showing the correct time + pylons stopped appearing on it (GLQ_GreaterRiftPylonMarkerPlugin). Maybe they both work incorrectly?

Best Regards
Romanmas

All plugins that call Hud.Game.RiftPercentage will not work incorrectly.

The crash was due to formatting an illegal number

ValueToString((long)_time, ValueFormat.LongTime)

[Romanmas]

All plugins that call Hud.Game.RiftPercentage will not work incorrectly.

The crash was due to formatting an illegal number

ValueToString((long)_time, ValueFormat.LongTime)

All these plugins have this value. Does this mean that they need to be corrected or what? What should I do to fix them?
Default\NotifyAtRiftPercentagePlugin.cs
Default\RiftPlugin.cs
LiveStats\Modules\LiveStats_RiftTimeline.cs
DAV_BossCDPlugin.cs
DAV_NecroPetPlugin.cs
DAV_SaderValorRGK.cs
GreaterRiftPylonMarkerPlugin.cs
GRProgressionToTime.cs
MonstersCountPlugin.cs
OtherShrinePlugin.cs
RiftInfoPlugin.cs
ShieldOfFuryStacks.cs

Best Regards
Romanmas