[HOW TO] HUD is not visible/does not start menu

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  1. #1
    KillerJohn's Avatar TurboHUD HUDmaster CoreCoins Purchaser Authenticator enabled
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    [HOW TO] HUD is not visible/does not start

    If TurboHUD is not visible after you started it, then please check the following:


    • use D3 in "Fullscreen windowed" or "Windowed" mode. TurboHUD will not work in "Fullscreen" mode!
    • make sure you are running TurboHUD as administrator
    • do not forget that TurboHUD requires at least Windows 7 and DirectX 10
    • check your \logs folder for a file called "exceptions.txt". If you have one then post it here (with the details of your problem of course)
    • make sure the 64 bit version of Diablo 3 is running
    • do not unpack HUD into special, or limited access folders like "Desktop" or "Users\xxx". Use a plain folder, like "C:\THUD" or "C:\WhoKnowsWhatIsThisHaha"



    Quotes from users:
    I found this issue! My computer has a special setup with an Integrated Graphics unit and a Dedicated GPU (laptop). The program was using the dedicated GPU, and when I swapped it to the integrated card it worked perfectly. Maybe the other guy is having the same problem!




    This thread is open for your problems.
    Last edited by KillerJohn; 09-23-2019 at 09:44 AM.

    [HOW TO] HUD is not visible/does not start
  2. Thanks cherouvim13, Lootsalot, Alexz. (3 members gave Thanks to KillerJohn for this useful post)
  3. #2
    KillerJohn's Avatar TurboHUD HUDmaster CoreCoins Purchaser Authenticator enabled
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    - copied my original post from turbohud.freeforums.net -

  4. #3
    testacc22's Avatar Member
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    Hey, I hope you can help. I'm not able to get TurboHUD to work.

    I start D3 and run turbohud.exe (C:\Turbohud) as admin, and it pops back to D3 window but then nothing else happens. When I run TurboMGR I get this error message on startup:


    ---------------------------
    Connection error
    ---------------------------
    Unable to download current realm from: 127.0.0.1:8081
    Please check TurboHUD is running there and the 'tcp_server' is enabled in \config\config.xml.
    Error message:
    System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://127.0.0.1:8081/. The connection attempt lasted for a time span of 00:00:01.0008660. TCP error code 10061: No connection could be made because the target machine actively refused it 127.0.0.1:8081. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:8081

    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

    at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)

    at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

    --- End of inner exception stack trace ---



    Server stack trace:

    at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

    at System.ServiceModel.Channels.BufferedConnectionInitiator.Connect(Uri uri, TimeSpan timeout)

    at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)

    at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)

    at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

    at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

    at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)



    Exception rethrown at [0]:

    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

    at System.ServiceModel.ICommunicationObject.Open(TimeSpan timeout)

    at System.ServiceModel.ClientBase`1.System.ServiceModel.ICommunicationObject.Open(T imeSpan timeout)

    at Infinity.WinAPI.WCF.TCPMessageClient.SendMessage(Byte[] messageToSend, Int32 timeout, Int32 numberOfAttempts)
    ---------------------------
    OK
    ---------------------------
    I have tried to change tcp_server to = 1 but no luck still.

    Also in logs\status.txt I get this:

    2017.03.26 14:19:07.750 initializing overlay
    2017.03.26 14:19:07.758 create Direct2D1 Factory
    2017.03.26 14:19:07.763 create DirectWrite Factory
    2017.03.26 14:19:07.765 create DirectInput
    2017.03.26 14:19:07.773 create DirectInput Keyboard
    2017.03.26 14:19:07.782 create SwapChain
    2017.03.26 14:19:08.165 maximum supported feature level: Level_11_0
    2017.03.26 14:19:08.533 create RenderTarget
    2017.03.26 14:19:08.574 loading configuration
    2017.03.26 14:19:08.576 config.xml
    2017.03.26 14:19:08.594 ui_default_buffs.xml
    2017.03.26 14:19:08.597 ui_default_labels_run_stats.xml
    2017.03.26 14:19:08.602 ui_default_main.xml
    2017.03.26 14:19:08.604 ui_default_themeinfo.xml
    2017.03.26 14:19:09.814 terminate TurboHUD because Diablo 3 is not running
    2017.03.26 14:19:09.823 exit
    Not sure why it would terminate TH because I do have D3 running!

    EDIT (FIXED): Run D3 in 32 bit, won't work in 64 bit (thanks JackCeparou)
    Last edited by testacc22; 03-26-2017 at 08:46 AM. Reason: Fixed

  5. #4
    JackCeparou's Avatar Savvy ? 🐒
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    Run D3 in 32 bits.

  6. #5
    testacc22's Avatar Member
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    Originally Posted by JackCeparou View Post
    Run D3 in 32 bits.
    Thanks man! That was easy. Hopefully that will help for anyone else that has the same problem

  7. #6
    hatake14's Avatar Member
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    (DELETED reply as I have created a thread regarding my issue)
    Last edited by hatake14; 03-26-2017 at 12:27 PM.

  8. #7
    GhostDragon123's Avatar Member
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    Same problem, but Thud is running in background but I cant see anything ingame (it is in 32 bit).
    Framework,Sp upgrade dx11 and win7 are all installed/running.
    It feels like something is blocking it (not firewall/scanner or something I turn it off for testing).

    Edit: fix it, it was cause of my UHD Monitor, I must run the game with DPI ignore.
    Last edited by GhostDragon123; 03-26-2017 at 08:42 PM.

  9. #8
    foodvendor's Avatar Member
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    Hello all, looking for some help on the following exception log. Hud is not even running in the background when I run as admin, just dead. Thanks!

    2017.03.26 22:18:45.675 unhandled exception (System.IO.FileNotFoundException: Could not find file 'C:\Users\xxx\Desktop\xxx\TH\data\resource_index.bin'.
    File name: 'C:\Users\xxx\Desktop\xxx\TH\data\resource_index.bin'
    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.File.InternalReadAllBytes(String path, Boolean checkHost)
    at Turbo.SNO.SnoData.*​****‎‬‪‪**‫‫‏**‏***‪‫‏‪‫**()
    at Turbo.SNO.SnoData.Load(Boolean allowDocGeneration, String context)
    at Turbo.Basic.EngineBase.*‪**‫‪‎‎‪*‬**​*‫‫‎*‪*(Boolean , String )
    at Turbo.Basic.EngineBase..ctor(Boolean , Boolean )
    at Turbo.HUD.HUDEngine..ctor()
    at Turbo.HUD.frmMaster..ctor(String[] ))
    2017.03.26 22:18:47.126 hotkey error (System.NullReferenceException: Object reference not set to an instance of an object.
    at Turbo.HUD.frmMaster.**​‬‎​*‎***‎‏‏‏​‫‪**‎*​*‪
    Last edited by foodvendor; 03-26-2017 at 11:06 PM.

  10. #9
    JackCeparou's Avatar Savvy ? 🐒
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    Originally Posted by foodvendor View Post
    Hello all, looking for some help on the following exception log. Hud is not even running in the background when I run as admin, just dead. Thanks!
    Looks like your hud install was not complete, the message say a file from /data/ is missing.
    Try to uncompress once more.
    Hide the Rum! --> Default theme customization 101 <--

  11. #10
    foodvendor's Avatar Member
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    Originally Posted by JackCeparou View Post
    Looks like your hud install was not complete, the message say a file from /data/ is missing.
    Try to uncompress once more.
    Brilliant and/or a terrible fail on my part. I just cut and paste from my zipfile rather then extract. Once I extracted it worked out. Thanks for the assist.

  12. #11
    Bulleye1969's Avatar Member
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    Please can you help me i have this error [HOW TO] HUD is not visible/does not start-andy-t-hud-fehler-gif

  13. #12
    RealGsus's Avatar Contributor
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    Looks like you're trying to start TurboMGR.exe. Try the TurboHUD.exe instead (and make sure to rename it before you do so)
    Wanna customize THUD the easy way? Check out
    ..:: TCT | TurboHUD Customization Tool ::..
    in the TurboHUD Plugin Review Zone

  14. #13
    Daniel_Winner's Avatar Member
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    Hello. Can you help me? What should I do? I`ve already tried D3 in 32-bit but it didn`t help.
    2017.03.26 18:09:03.557 error while initializing overlay (SharpDX.SharpDXException: HRESULT: [0x887A0001], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_INVALID_CALL/InvalidCall], Message: Unknown
    в SharpDX.Result.CheckError()
    в SharpDX.DXGI.Factory.CreateSwapChain(ComObject deviceRef, SwapChainDescription& descRef, SwapChain swapChainOut)
    в SharpDX.Direct3D11.Device.CreateWithSwapChain(Adapter adapter, DriverType driverType, DeviceCreationFlags flags, FeatureLevel[] featureLevels, SwapChainDescription swapChainDescription, Device& device, SwapChain& swapChain)
    в SharpDX.Direct3D11.Device.CreateWithSwapChain(DriverType driverType, DeviceCreationFlags flags, FeatureLevel[] featureLevels, SwapChainDescription swapChainDescription, Device& device, SwapChain& swapChain)
    в Turbo.Basic.Overlay..ctor(Boolean )
    в Turbo.Basic.EngineBase..ctor(Boolean , Boolean ))
    2017.03.26 18:10:38.668 error while initializing overlay (SharpDX.SharpDXException: HRESULT: [0x887A0001], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_INVALID_CALL/InvalidCall], Message: Unknown
    в SharpDX.Result.CheckError()
    в SharpDX.DXGI.Factory.CreateSwapChain(ComObject deviceRef, SwapChainDescription& descRef, SwapChain swapChainOut)
    в SharpDX.Direct3D11.Device.CreateWithSwapChain(Adapter adapter, DriverType driverType, DeviceCreationFlags flags, FeatureLevel[] featureLevels, SwapChainDescription swapChainDescription, Device& device, SwapChain& swapChain)
    в SharpDX.Direct3D11.Device.CreateWithSwapChain(DriverType driverType, DeviceCreationFlags flags, FeatureLevel[] featureLevels, SwapChainDescription swapChainDescription, Device& device, SwapChain& swapChain)
    в Turbo.Basic.Overlay..ctor(Boolean )
    в Turbo.Basic.EngineBase..ctor(Boolean , Boolean ))

  15. #14
    Killpathlol's Avatar Member
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    I'm running windows 10, d3 is in 32 bit mode and is in fact running when I start turbohud, and I am also running turbohud as administrator. It looks like it isn't detecting d3 for some reason




    2017.03.28 19:47:04.919 initializing overlay
    2017.03.28 19:47:04.943 create Direct2D1 Factory
    2017.03.28 19:47:04.955 create DirectWrite Factory
    2017.03.28 19:47:04.962 create DirectInput
    2017.03.28 19:47:04.982 create DirectInput Keyboard
    2017.03.28 19:47:05.005 create SwapChain
    2017.03.28 19:47:05.069 maximum supported feature level: Level_11_0
    2017.03.28 19:47:05.128 create RenderTarget
    2017.03.28 19:47:05.268 loading configuration
    2017.03.28 19:47:05.274 config.xml
    2017.03.28 19:47:05.310 ui_default_buffs.xml
    2017.03.28 19:47:05.316 ui_default_labels_run_stats.xml
    2017.03.28 19:47:05.322 ui_default_main.xml
    2017.03.28 19:47:05.329 ui_default_themeinfo.xml
    2017.03.28 19:47:09.286 terminate TurboHUD because Diablo 3 is not running
    2017.03.28 19:47:09.313 exit

  16. #15
    itsmylife's Avatar Active Member
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    Checked your antivirus?
    There is a 4 seconds gap till TH got closed that's why I think so.

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