" Unable to retrieve lastest version into for TH, Check your timezone " menu

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  1. #1
    Zarolk's Avatar Member
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    " Unable to retrieve lastest version into for TH, Check your timezone "

    I have this when i run TH 20.11.27 , any issu ? Have a good day
    Last edited by Zarolk; 11-27-2020 at 09:15 AM.

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  2. #2
    tilala's Avatar Member
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    Originally Posted by Zarolk View Post
    I have this when i run TH 20.11.27 , any issu ? Have a good day
    Same issue for me!

  3. #3
    Hadi82's Avatar Member
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    Same issue for me!

    THUD starts as usual then drops : " Unable to retrieve lastest version into for TH, Check your timezone " after 5 - 20min playtime
    Issue is reproducable.
    First appeared after patch 20.11.25. Earlier version didn't have this issue.

    Thx for help in advance!

  4. #4
    Razorfish's Avatar Contributor
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    Someone mentioned to me that for them, this error message was caused by their antivirus program's firewall blocking TH. So, if you're running a firewall, make sure that TH is a whitelisted application.

  5. #5
    Hadi82's Avatar Member
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    I could understand this behaviour if my AntiVirus did that always in the past. But this error occures just since the last two TH releases and the App starts as normal.
    The overlay is drawn flawless for 5 - 20mins, then the error message pops up.
    Is there an check version/update function in TH that was changed in an way lately?

    Looked a bit deeper into logs:

    TH log says on programmstart:

    "2020.11.29 09:34:19.586 NTP query succeeded, lag=41ms, diff=1729ms"

    Errormessege says:

    "2020.11.29 09:34:59.787 version check is very slow: 30672 milliseconds"


    I added TH on whitelist for Antivirus and Firewall with no result. Error remains.
    Last edited by Hadi82; 11-29-2020 at 03:39 AM.

  6. #6
    Stormreaver's Avatar Contributor
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    Not sure what is causing this issue, but a small note on:
    Originally Posted by Hadi82 View Post
    I could understand this behaviour if my AntiVirus did that always in the past. But this error occures just since the last two TH releases.
    AV programs update every few hours or on daily basis at least, and that can change their detection and behavior very frequently.
    Not to mention, TurboHud also changes from version to another, especially more recently.
    So, it is very possible for an AV to suddenly start flagging something it never did in the past.

  7. #7
    Romanmas's Avatar Member
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  8. #8
    RYBA666's Avatar Member
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    Hi all my Thud stop working"unable to retrieve latest version info for turbohud check your timezone" i check my clock and timezone and they correct,any advice to solve this problem ??

  9. #9
    Buzzy62's Avatar Member
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    There is a new version that was released today. It fixed the issue.

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