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  1. #1
    lanigav's Avatar Member
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    Paypal dispute over wow account

    I recently sold an account through paypal. I provided the buyer with all the correct information. However, after 3 weeks thev've now opened a dispute with paypal claiming that the item is "significantly not as described" and that they want a refund. The buyer believes that I changed the password back.

    Having already spent all their money I don't particularly want to issue a refund. What is the best course of action in this situation? Should I mention that I sent them all the info in the paypal dispute console and also that the item is intangible?

    Paypal dispute over wow account
  2. #2
    Chumba Wumba's Avatar Member
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    Re: Paypal dispute over wow account

    They cant dispute if it is something for an online account. Read PayPal agreements for disputing or claims. They cant issue a refund or in force one if its an online account purchase.

    PayPal will drop the case if some online account was purchased. I disputed a game pal account i never received and they closed it b.c it was an online account purchase
    Last edited by Chumba Wumba; 11-16-2007 at 02:06 PM.

  3. #3
    Technique's Avatar Contributor

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    Re: Paypal dispute over wow account

    they mark it as Virtual Goods .
    -[imgl]https://img505.imageshack.us/img505/1685/techxo0.jpg[/imgl]-

  4. #4
    2dgreengiant's Avatar ★ Elder ★


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    Re: Paypal dispute over wow account

    they wont win the claim ive done laods of item was different so its all gd
    If you need me you have my skype, if you don't have my skype then you don't need me.

  5. #5
    Chumba Wumba's Avatar Member
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    Re: Paypal dispute over wow account

    Resolution Center - Claim Details

    We have completed our investigation of this case. No further action is required by you at this time. We have denied this claim. As stated in our User Agreement, PayPal’s Buyer Complaint Policy only applies to the shipment of goods, not to disputes about the attributes or quality of the goods received. We have noted your claim in the seller's record. The seller's account privileges will be limited if excessive complaints are received.



    Not as described - Case ID: PP-***-***-***
    Status: Closed - Virtual Item Goods

    Transaction ID: ***************** Seller Name & Email: Accounts Services, *****@gamepal.com Transaction Amount: -$499.99 USD Transaction Date: Oct. 2, 2007
    Package Status: No Shipping Required. Virtual Item Service. tracking # *******

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