Get your cash back - Chargeback

[RinChan24]

Returns and refunds on Google Play - Google Play Help

try this it might work but its really up to you on what you say to them.

Thanks, man. Hopefully this will help.

Edit: Nope. Didn't wok. Received the same email. Damn it

[kingchenc]

Haha, now Niantic lose many money from the botters

[Addonexus 666]

I just registered to tell you that refunding on Google Play worked perfectly for me. I successfully refunded 2 $4.99 and one.$.99 purchase by marking it as a purchase made by a child or other family member. I told them that my cousin was visiting, made these purchases without my knowledge, and I just found them by looking through my statements. If anyone else needs to try getting a refund from Google play, try the "stupid kid was playing with my phone" approach. There's been a lot of backlash from parents about micro transactions in cell phone games, so we can use this to our advantage.

[h3llfares]

thanks i will do that <3

[Kureka]

Now Niantic reap what their sow, with banned account for using 3rd party app.
Bot or sniping is one thing, but using emulator like nox also getting banned is just too much.

They will starting lose more money than what they gain in following months maybe.

[Kerei]

So you spend money in a mobile game that you obviously enjoy(ed), then start cheating/exploiting and then get banned, which you could've seen coming.

And then you chargeback the money because you're salty over a justified ban. Ok. Maybe think twice before cheating next time ?

[curad0r]

Yes, i filed all purchases made from the launch date

what did you write to them and what option did you choose?

[lilnhan]

So you spend money in a mobile game that you obviously enjoy(ed), then start cheating/exploiting and then get banned, which you could've seen coming.

And then you chargeback the money because you're salty over a justified ban. Ok. Maybe think twice before cheating next time ?

Maybe they should think twice for banning people who supported them. We can easily take over gyms and collect coins daily but we chose not to.

[michelle11]

If You are not having success from Google or Apple getting a refund and you paid with a credit card, call up your card provider directly and tell them the story. There is a chance they might ask you to talk to Niantic first, but just tell them that you were banned accidentally by them during a ban wave and that there is a slim chance you will get your account back since Niantic explicitly says in their ban appeal automated response email that there is a slim chance that they will overturn a ban. Reassure them that you did nothing wrong to deserve it and that you feel 'cheated' out of your money. Also mention that Niantic has very poor customer service and that it will take weeks to have this resolved through them and that you do not have the time to deal with it and you stopped playing the game. The call rep should issue you a chargeback on all your transactions that you made for the game without further question.

Now I'm not sure if there is a policy against this in Google Play and the App Store, but there may be some sort of penalty. This is just a warning. If they do send you an email or ask you about it, just tell them that you thought they were being unfair, and tell them the same thing that I posted above about Niantic. They should be understanding, since Niantic is as good as useless responding to their community, and that they've already had issues with refunds before with Niantic just a few weeks ago.


edit: each store has their own policies with chargebacks after some research but it all lies on the CREDIT CARD ISSUER to make the decision on the chargeback instead of Apple or Google. So just tell them a story like I made up above and you should get back ALL your money you spent on the game. If Apple or Google is being stubborn with your refund, your credit card company will always support your claim 100% of the time.

[GALAU]

thanks to the guy who created this thread!
i purchased 3 1200pokecoins and got refunded on one of them.
2 of them are still pending and will be reviewed and refunded within 1-7days :shh:
=D

[MonsterMMORPG]

it is their responsibility to prevent botting

banning is never a good solution since there will be always falsely banned or not banned

[Kureka]

thanks to the guy who created this thread!
i purchased 3 1200pokecoins and got refunded on one of them.
2 of them are still pending and will be reviewed and refunded within 1-7days :shh:
=D

So, ga galau lagi donk wkwk (I guess you from Indonesia from the nick, sorry if you're not from Indo).

[Quesin]

Dont post this should be kept secret

[GALAU]

So, ga galau lagi donk wkwk (I guess you from Indonesia from the nick, sorry if you're not from Indo).

ahahaha iseng2 aja pake id ini bro wkwkwk

sorry for spam guys. peace

[Nesyla]

thanks to the guy who created this thread!
i purchased 3 1200pokecoins and got refunded on one of them.
2 of them are still pending and will be reviewed and refunded within 1-7days :shh:
=D

Glad i could be of any use !