Canceled trade, lost premium

[D3Boost]

Hi, I wanted to upgrade my thread to "Legendary" so I canceled my premium (green) thinking it would remain premium until the remaining days ran out. But I guess that's not how it works, my premium got removed right away even though it was auto-renewed this morning.

Not sure if that's possible but could I get a refund for the premium minus whatever penalty?

If it's too much of a hassle then forget about it.

Thanks

[sgurb]

Hello my friend

Ah I see the issue, we have compensated you 5000 CC. Thank you.