Those of you who bought apb: You CAN get some money back (maybe even a free game) menu

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  1. #1
    Dragonshadow's Avatar ★ Elder ★
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    Those of you who bought apb: You CAN get some money back (maybe even a free game)

    Last edited by Dragonshadow; 09-23-2010 at 12:54 PM.
    Look at your post, now back to mine; Now back to your post, now back to mine. Sadly, it isn't mine, but if you stopped trolling and started posting legitimate content, it could look like mine. Look down, backup, where are you? You're scrolling through threads, reading the post your post could look like. What did you post? Back at mine; It's a reply saying something you want to hear. Look again and the reply is now diamonds.

    Anything is possible when you think before you post. The moon is shrinking.

    Those of you who bought apb: You CAN get some money back (maybe even a free game)
  2. #2
    Aldun's Avatar Banned
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    Steam users only, QQ.
    Last edited by Aldun; 09-22-2010 at 03:04 PM.

  3. #3
    Dragonshadow's Avatar ★ Elder ★
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    Originally Posted by Aldun View Post
    Steam users only QQ.
    Uhm, no ?
    Look at your post, now back to mine; Now back to your post, now back to mine. Sadly, it isn't mine, but if you stopped trolling and started posting legitimate content, it could look like mine. Look down, backup, where are you? You're scrolling through threads, reading the post your post could look like. What did you post? Back at mine; It's a reply saying something you want to hear. Look again and the reply is now diamonds.

    Anything is possible when you think before you post. The moon is shrinking.

  4. #4
    Aldun's Avatar Banned
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    Originally Posted by Dragonshadow View Post


    Uhm, no ?
    [06:56:38 AM] Mach: Have you purchased the game from the Steam? Ofcourse it can mean he was just interested, but I assume its for steamusers.

  5. #5
    Dragonshadow's Avatar ★ Elder ★
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    Originally Posted by Aldun View Post
    [06:56:38 AM] Mach: Have you purchased the game from the Steam? Ofcourse it can mean he was just interested, but I assume its for steamusers.
    omg learn to read, I said I got it from steam in the first part of the convo, he was elaborating on that.
    Look at your post, now back to mine; Now back to your post, now back to mine. Sadly, it isn't mine, but if you stopped trolling and started posting legitimate content, it could look like mine. Look down, backup, where are you? You're scrolling through threads, reading the post your post could look like. What did you post? Back at mine; It's a reply saying something you want to hear. Look again and the reply is now diamonds.

    Anything is possible when you think before you post. The moon is shrinking.

  6. #6
    Aldun's Avatar Banned
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    Originally Posted by Dragonshadow View Post


    omg learn to read, I said I got it from steam in the first part of the convo, he was elaborating on that.
    I dont see how a sentence that can be read in 2 ways requires a rage.

  7. #7
    Dragonshadow's Avatar ★ Elder ★
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    Originally Posted by Aldun View Post
    I dont see how a sentence that can be read in 2 ways requires a rage.
    "omg" doesn't equal rage.
    That was more of a facepalm
    Look at your post, now back to mine; Now back to your post, now back to mine. Sadly, it isn't mine, but if you stopped trolling and started posting legitimate content, it could look like mine. Look down, backup, where are you? You're scrolling through threads, reading the post your post could look like. What did you post? Back at mine; It's a reply saying something you want to hear. Look again and the reply is now diamonds.

    Anything is possible when you think before you post. The moon is shrinking.

  8. #8
    Aldun's Avatar Banned
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    Originally Posted by Dragonshadow View Post


    "omg" doesn't equal rage.
    That was more of a facepalm
    Heh sorry guess I was just a bit pissed. Anyway, tested it out and after some whining I got a free Bad Company 2. Ill copy my text so people can use it a bit:

    [spoiler] Gavin: Hi, my name is Gavin. How may I help you?
    : Hello. As you probably know APB shut down, and I was told I could get a partial refund here.
    Gavin: Sure, I will help you with this
    : Thank you.
    Gavin: May I know from where you have purchased this?
    Gavin: You are welcome
    : I have purchased this through the online store of Realtime Worlds itself
    Gavin: Ok
    Gavin: May I know when you had purchased this?
    : Give me a second and Ill look it up.
    Gavin: Sure
    : 20 jun 2010 15:26:52 CEST
    Gavin: Ok
    Gavin: In this case I would like to offer you a discount coupon for your next purchase through EA store.
    : What kind of coupon would that be then?
    Gavin: It will be $20 Coupon which you can use at EA store.
    : $20? I did pay $35 for the game itself and a lot more RTW points :/.
    Gavin: Well, it is quite a time since you have purchased this game and this is what we can offer you at my most.
    : I can understand that.. However, several people got a refund (thats how I heard EA was at least nice enough to help the people who lost their ability to play :P), got a free EA game. Is there any chance that's a possibility?
    Gavin: I hope you understand my position.
    Gavin: Well, a free game was offered only to them who had purchased this for not more than 30 days ago.
    : To be honest, what would that matter? If you bought it 30days ago or longer ago, you still lost the ability to play + over $50 in RTW points and $35 of the game
    Gavin: I am sorry to hear that you came across such an incident. Being a gamer myself, I can understand your level of frustration and can sense your unhappiness due to this.
    : Heh glad you at least understand it. Wouldn't have been such a big deal if they announced it way in front, but this came all of a sudden so I lost my RTW points and no new game to play :/.
    Gavin: Please wait while I check this with my supervisor.
    : Okay, thank you.
    Gavin: You are welcome
    Gavin: Thank you for waiting.
    : No problem, you're the one helping me out here .
    Gavin: I am glad to inform you that we are making an exception for you and will provide you a download game.
    Gavin: May I know which game you would prefer to have?
    : That great to hear. If possible, I'd like Bad Company 2.
    Gavin: Ok
    Gavin: Could you let me see your Purchase receipt or Order confirmation email?
    : Okay, 1 second.
    : Sorry for the Dutch, its my mother language. If you want I can translate it:
    : Handelaar
    DigitalRiver UK SARL
    [email protected]
    Instructies voor handelaar
    U heeft geen instructies ingevoerd.

    Omschrijving Prijs per eenheid Hvh Bedrag
    DRI*Realtime Worlds order 8688777117
    34,99 GBP 1 34,99 GBP
    Subtotaal 34,99 GBP
    Totaal £34,99 GBP
    Betaling £34,99 GBP
    Betaling overgemaakt aan [email protected]
    Van bedrag €43,04 EUR
    Naar bedrag £34.99 GBP
    Wisselkoers: 1 EUR = 0,812964 GBP
    : Order number is 8688777117
    Gavin: Thank you
    Gavin: No problem
    Gavin: Please wait while I activate this
    : Thank you.
    Gavin: You are welcome[/spoiler]


    +rep for you DS

  9. #9
    wiggy's Avatar Active Member

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    Tried it, but sadly best they could offer me was a 25% off voucher for EA store.

  10. #10
    Dragonshadow's Avatar ★ Elder ★
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    Originally Posted by wiggy View Post
    Tried it, but sadly best they could offer me was a 25% off voucher for EA store.
    You've got to keep complaining at how the game was $50
    Look at your post, now back to mine; Now back to your post, now back to mine. Sadly, it isn't mine, but if you stopped trolling and started posting legitimate content, it could look like mine. Look down, backup, where are you? You're scrolling through threads, reading the post your post could look like. What did you post? Back at mine; It's a reply saying something you want to hear. Look again and the reply is now diamonds.

    Anything is possible when you think before you post. The moon is shrinking.

  11. #11
    Mayx's Avatar Contributor
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    Call me a retard but... I can't find the live chat ^____^

  12. #12
    Dragonshadow's Avatar ★ Elder ★
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    http://support.ea.com/chat

    I actually went through their support help to account issues etc and clicked the live chat link. Dunno if that throws you into a different department or w/e
    Look at your post, now back to mine; Now back to your post, now back to mine. Sadly, it isn't mine, but if you stopped trolling and started posting legitimate content, it could look like mine. Look down, backup, where are you? You're scrolling through threads, reading the post your post could look like. What did you post? Back at mine; It's a reply saying something you want to hear. Look again and the reply is now diamonds.

    Anything is possible when you think before you post. The moon is shrinking.

  13. #13
    Tobii's Avatar MMOwned Helper Authenticator enabled
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    [SPOILER]Patrick: Hi, my name is Patrick. How may I help you?
    : Hi Patrick, APB has had this sudden shut down and I was told I could get a partial refund here. i never really got around to play the game, so i am kinda sad about this..
    Patrick: OK
    Patrick: May I know your email address
    : The one i use now? Or the one i used for APB?
    : I got a few, so its hard to know..
    Patrick: The one you use now and which is registered with EA too
    : It should be [email protected] , let me know if that is right..
    Patrick: OK Do you have the proof of purchase
    : yes, let me copy the mail for you
    Patrick: OK
    : Your Order and Billing Information:
    ---crap here---
    : If you need more info i will be glad to take a screenshot of the mail for you.
    Patrick: Ok I need the screenshot of the game too
    : Of the game?
    Patrick: Yses
    : I can't take a screenshot of the game, i am on my laptop atm. And can't get on anymore because of the server shutdown.. Can you explain how you want the screenshot? i can give it a try
    Patrick: Yes start the game
    Patrick: then press the ctrl+printscrn/Sysrq key
    Patrick: and then paste it in the paint
    Patrick: MS paint
    : I am not able to open the game, its not installed on my laptop.. And would prob not be, realtime worlds shut down APB, so that is kinda why i contact you.. I can give you every other detail, just not anything that have to do with ingame..
    Patrick: No
    : No?
    Patrick: Let me check the order details
    : Aight.
    Patrick: The above order number is also not searchable
    Patrick: You need to give me screenshot then only I can able to refund you
    : screenshot of the mail? I can't get on to my account either, as the realtimeworlds website has been taken down as well.. let me see if i can give you some more info.
    Patrick: OK
    : Ah, there we go.. got into my order..
    Patrick: Where?
    : let me send you the screenshit
    : shot* my bad..
    Patrick: Ok
    : there we go.
    Patrick: OK thanks
    Patrick:
    Now 1 thing I can do for you either I will provide you the digital download PC game which is released in the market
    Patrick: Here is the list of the game Which I can able to provide in the refund of APB

    1.BFBC 2
    2. Spore
    3. Mass Effect 2
    4. SIMS 3
    5. SIMS CITY 4 DELUXE
    6. FIFA Manager 10
    7. C&c
    8. Burout paradise
    9. NFS Shift
    10. NFS undercover
    : Aight, let me think about that for a sec..
    Patrick: ok
    : I pick 1, BFBC2
    Patrick: OK
    [/SPOILER]

    Well, atleas i got something from this.. <.<
    +Rep DS.. (How i love to spread)
    Last edited by Tobii; 09-23-2010 at 03:22 PM.

  14. #14
    Remus's Avatar Banned

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    Was able to get my preorder'd key xchanged. I shoulda picked something else but their selection is shitty; grabbed a second copy of BC2.

  15. #15
    Obsessed's Avatar Sergeant
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    Thanks for this. I got BF BC2 as a refund ^^ Gavin was really nice about it and told me to take a picture of my manual infront of the ea chat since I bought it IRL. +rep
    85 Undead Mage, 85 Dwarf Shaman, 85 Tauren Druid, 80 Night Elf Hunter, 81 Orc Warrior, 70 Undead Priest. EU.

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