Originally Posted by
kijx
If they were at all concerned about their customers and product integrity, they would have been more vocal and caring about the issue at hand. Yes, there was a post made on their website that stated there would be a 12 Hour Maintenance. I don't have the details on when the maintenance was scheduled to start and end or what it was suppose to cover (whether it was website or bot related or the combination of both in preparation of patch 1.0.2b changes). We all are registered to the website forums and the easiest thing that could of been done, which is logical to most, is to send a mass e-mail to everyone that is a paid customer, informing them on what's going on (this is easy to do, we're all in a database). They would also post updates on their Facebook Page and Twitter account (which is deleted) if this was the case. Lets just face it, he bought cheap hosting (obviously with how we had so much website and bot down time), from a cheap domain name provider, and provided a bot inferior to others out right now and sold it for straight cash for quick capital before he faced the inevitable warden.
If you have already noticed, their concern for customers and their product integrity has always been a minimum. Crappy support, crappy updates, crappy communication, crappy guides, not enough explanation on the bot use, etc, etc.
1. Website is down, pages are 404
2. No communication
3. Deletes twitter account
Lets get real people...